Runtime Error keeps coming up

PROBLEM:
Hi..I have this Runtime Error that keeps coming up on my laptop(HP with Windows Vista).
Its saying that the problem is in the,
Program: C:\Windows\SMINST\BLService.exe.
And says
Application MFC STServices Stopped working and was closed.

BLService.exe Error on HP Computer
A customer gave me a HP Pavilion notebook computer to work on that was experiencing an error with a program called BLService.exe. There were access denied errors and Kaspersky antivirus was alerting me to a low level disk access error.

The BLService.exe file is associated with a Windows service called "Recovery Service for Windows" in Vista. This is not a Microsoft service but rather a service by HP associated with handling an issue with Microsoft Bitlocker.

I have only seen the problem on HP computers with Windows Vista, although the service does not appear to be installed on all HP computers with Windows Vista.

There are solutions on the web for renaming the BLservice.exe file or disabling the service. Neither of these options is really an appropriate way to solve the problem. However HP just released in September 2008 a patch for the problem.


Where Can I Download the Patch for the BLService Error

HP just recently released a patch for this particular problem that updates the Microsoft Bitlocker program. The patch fixes an issue where BLService.exe stops working when an external USB drive is attached to the computer. After installing the patch, the program only monitors the internal hard drive.

You can download the patch for this problem from the following location.

DOWNLOAD